Todays Concept - Everything Your Home Should Have
Here at Todays Concept we offer the newest, most top-notch products from the world's leading home appliance manufacturers - at best prices available online.
We invite you to discover our innovative and labor-saving products, designed based on insights into real consumer needs and desires. We hope that those products will make your life a little easier.
Below are some common questions our customers have asked:
If any of the questions you would like to ask are not covered here, please email us at:
info@todaysconcept.com
Our philosophy is to treat our customers the same way we would like to be treated as customers. We do not sell customer information nor share it unless required to do it by federal or state law. Our sole purpose in collecting information is to fulfill your order and notify you of the order status.
Our site uses "cookies" (small files that are stored by your browser on your computer's hard drive) in order to store items in your shopping cart, and to collect information such as:
- the date and time of your visit;
- any pages viewed on our website;
- keywords used to look for products on our site;
- the address of the site you came from before visiting our site;
- search terms used to find our site.
This information will not be shared with or sold to anyone else, and will be only be used to improve our website and enable us to provide you with even better service. If desired, you can usually change your browser settings not to accept cookies.
Occasionally, we may ask you to take part in customer surveys to further improve our website and services, in order to provide you with a better shopping experience.
We may use your e-mail address to send you educational and marketing messages outlining our products and special promotions. If you do not want to receive these e-mails, you may opt-out by unchecking the appropriate box in the online checkout form, or by sending a blank e-mail to newsletter@todaysconcept.com, with "Unsubscribe" in its subject.
What is your advertising policy?
We do not currently accept third-party advertising on our web site, nor do we receive funding from the display of commercial content. If this policy should change in the future, any advertising will be clearly identifiable as such, and will be distinguishable from editorial content.
What payment methods do you accept?
We accept:
- All major credit cards, Personal checks, Postal money orders, PayPal, and Cash payments in case of a local pickup
If paying by PayPal, your shipping address must be confirmed by PayPal. We do not accept PayPal payments with unconfirmed shipping addresses.
Can I fax or mail my order?
Yes, simply print and fill out the Fax/Mail Order Form, and fax or mail it to us.
Can my order be shipped to an address other than my credit card billing address?
So that we may process your order without delay, we prefer that you ship to the billing address. To expedite processing of your order, we advise that you call your bank and add the shipping address to your account.
Do you accept international orders?
Yes, we do.
Please note that customs duties and / or brokerage fees may be charged by the shipping company or your country's customs. Todays Concept is not responsible for paying any of these duties or fees.
All of our electric appliances comply with the US electric standard (120V, 60 Hz, Type A or Type B plug). It is not recommended to use a US appliance in a country which uses a different electric standard. In most cases, using an appliance outside the US voids the manufacturer's warranty, even if an appropriate adapter is used.
What are your shipping options and rates?
US Shipping Options
All ground orders are shipped within 2 business days from time of order (most are shipped much sooner than that). Our cut off time for shipping orders is 12 PM (Noon) EST. All orders shipped to standard residential or commercial address are delivered via FedEx, or USPS. If you have any specific delivery instructions, please include them with your order.
Orders shipping to a P.O. Box will be shipped via USPS.
Please note:
We use real-time rates from FedEx, and the US Post Office. Because these rates are subject to change, we have provided you with a shipping rate calculator on each product page and on the checkout page. Click on the "shipping rates" tab and enter your zip code and state to see the available rates for an item.